Ordering weed online offers unprecedented convenience. All it takes is a few clicks to place your order, and you’ll have your cannabis with you in a couple of days. You can even receive same-day deliveries through Black Rabbit in Toronto, Calgary, and Durham, among other areas.
In the past year, cannabis online orders have skyrocketed, and there’s a growing demand for more delivery services across Canada. While this does mean that deliveries are becoming faster and easier, it also means that more consumers could encounter unexpected problems – shipments running late, packages getting lost, and more.
The good news is that most cannabis delivery problems can be solved pretty quickly and even avoided in their entirety if you follow a few easy steps.
Where You Can Get Weed Delivery
Although the Cannabis Act legalized hemp in Canada, individual states and provinces are in charge of regulating distribution. That means that rules and regulations can vary from region to region. In some places, you can only order medical cannabis for delivery from state-licensed vendors. In others, you can use on-demand delivery from registered private vendors.
Whatever the case is, you need to ensure that you’re ordering cannabis from distributors registered within your province. The differences in rules and regulations between provinces can make it difficult to ship cannabis between jurisdictions, so you’d risk wasting your money on a product that cannot be delivered.
Who Can Use Weed Delivery Services?
You need to be of legal age to buy legal cannabis in Canada. In Ontario and most other provinces, you need to be at least 19 years old to order hemp products online. The age restriction in Alberta is 18, while it’s 21 in Quebec.
When placing your order, you’ll need to provide proof of age alongside personal information like your name and address. In addition, depending on the delivery service, you might need to provide a government-issued photo ID and a signature once your package arrives.
What to Do When You Encounter a Delivery Problem?
If you encounter a delivery problem, your best course of action is to contact your distributor’s customer support agents. They can look into your unique situation and offer solutions.
In most cases, you could get a refund (cash or store credit) or a new package if the original one was lost or damaged. If the shipment is running late, the customer support agents should be able to give you an update on what’s happening, why it’s late, and when you can expect it to arrive.
How to Avoid Delivery Problems
Although delivery problems can sometimes be unavoidable due to shipping services, traffic jams, system glitches, or simple human error, there are ways to minimize your risks of encountering them. Take a look at the following steps that’ll help you avoid potential delivery issues.
Research the vendor before you buy
You’ll mostly encounter delivery problems when ordering cannabis from shady vendors and ill-reputed sites. Of course, even the best vendors can make mistakes at times, but issues are guaranteed with unreliable services.
It’s in your best interest to do your research and learn everything you can about a dispensary before placing your order. You can see this list of the best online dispensary Canada 2021 Check out the reviews, examine the vendor’s social media accounts, look up recent news, and see if they have all the necessary licenses and registrations.
If a vendor checks all your boxes, then you can confidently order from them. Even if there’s an issue with your delivery, you can rest assured they’ll do all they can to ensure you have a great experience.
Read shipment and delivery policy
Believe it or not, most cannabis delivery issues come up because a user hasn’t read through a vendor’s shipment and delivery policy.
Trustworthy cannabis shops will explain their policies in detail and address any concerns or issues you might have. Likewise, the FAQ pages can help you solve some of the most common problems, while order guides will clarify how to ensure you have a seamless experience. So, read through the shipment and delivery policy before you start worrying about delivery issues.
Know your local laws
As previously mentioned, cannabis delivery rules and regulations can vary depending on where you are. In most cases, you cannot make cannabis mail orders from out-of-province vendors. In addition, some provinces will allow only medical cannabis users to use delivery services, while others will enable deliveries only from government-run shops.
Check your local laws, and only then place your order.
Learn who to contact if there’s a delivery problem
If a cannabis shop has its delivery drivers, you’ll need to contact the shop directly if you encounter an issue. However, most shops use Canada Post’s or Xpresspost’s services to fulfill orders. If that’s the case with your vendor and you have a delivery problem, you’ll need to contact Canada Post or Xpresspost, not the cannabis store.
Regardless of how great a cannabis shop is, some delivery problems are unavoidable. But with the tips mentioned above, you’ll minimize your risks and get to enjoy your product in almost no time.